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Services
Capability & Operating Model Analysis
See your organisation’s capabilities clearly—so you can design what comes next.
- Understand existing organisational capability- Identify bottlenecks and duplications- Clarify accountability and decision rights- Lay the foundation for scalable redesign
Without clear insight into your current capability, transformation becomes guesswork.
Our Capability & Operating Model Analysis uncovers how your organisation works today—across services, departments, and systems. Using visual and data-led techniques, we map functional capability against your goals and surface what’s working, what’s duplicated, and what’s missing.
We then assess the supporting operating model: where decisions are made, how services are delivered, and who is accountable.
This service provides a solid foundation for change initiatives, investments, or major restructuring programmes.
Our consultants work closely with your teams, stakeholders, and leadership to ensure this service is not only technically effective but also strategically aligned. We bring clarity to complexity, structure to ideas, and momentum to implementation—ensuring every engagement is deeply embedded in your business context and culture.
A public health organisation was struggling to adapt their digital services post-pandemic. ASU delivered a capability mapping and operating model analysis that revealed duplication across several departments and unclear accountability lines. Using this, a new federated model was implemented—streamlining services and empowering local teams with clearer structure.
We provide structured analysis of your current capabilities and operating model to identify gaps, duplications, and strategic opportunities. This creates a foundation for transformation, investment, or service redesign grounded in evidence.
Without clear insight into your current capability, transformation becomes guesswork.
Our Capability & Operating Model Analysis uncovers how your organisation works today—across services, departments, and systems. Using visual and data-led techniques, we map functional capability against your goals and surface what’s working, what’s duplicated, and what’s missing.
We then assess the supporting operating model: where decisions are made, how services are delivered, and who is accountable.
This service provides a solid foundation for change initiatives, investments, or major restructuring programmes.
